after-sale service
Emergency services
| time | project | content |
|---|---|---|
| Delivery within six months | Bus maintenance and fault handling training | Enable customers' operations personnel to have a clearer understanding of product failure prevention and judgment criteria, as well as solutions for minor issues. |
| In-Warranty Period | Busbar temperature inspection | The thermometer detects whether there are any safety hazards in the product and measures the temperature of the plug-in box. |
| Extended annually | Investigation of potential environmental hazards in the use of busbars | Environmental hazard inspection; Inspection of busbar installation status. |
| Extended annually | Busbar temperature inspection | Perform temperature rise inspection on the busbar using a thermometer or infrared imaging; Temperature detection of plug-in box. |
| Extended annually | Power outage maintenance (optional) | Testing of insulation resistance; Testing of plug-in box components; Check the connection status of the product. |
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